Let’s zoom out even more and calculate overall performance marketing ROI – all paid channels, all campaigns together.
That’s a single number for the company and ideally it should be positive. Overall ROI answers the question “Are we loosing money or earning money?”
Just by looking at the ROI we can’t understand the whole picture. Imagine it’s slightly negative. It doesn’t mean everything is bad. The company like Bindle will have renewals as well –it means in the next month/year users who stay with Bindle will pay again. Our ROI formula doesn’t...